About & Privacy Policy

Who We Are

 

Pk Tiles was established in 1996, by Paul Kavanagh. Since then, the family owned business has grown, improved and worked hard to become one of Ireland’s renowned suppliers of natural stone, extensive range of tiles, wooden flooring and bathroomware.

At PK Tiles we are proudly unique in what we do and how we do it. We believe in the value of honesty, integrity and building relationships.

We value our staff, suppliers, clients and customers and always aim to ensure all needs are being met.

Our passion is helping our customers achieve their renovations with great results & within a comfortable budget. We will even call out to your home or site to give you guidance and ideas on designing your space.

 

   

 

 

OUR PRIVACY POLICY

In accordance with the new General Data Protection Regulation effective from May 25th 2018

PK Tiles commits to ensuring your privacy is protected at all times.  This policy sets out how PK Tiles uses personal information given and how we protect that information should you be asked for such data.  It will also cover why we may ask for this data and the options you have to update or take control of your data at any stage.

INFORMATION WHICH MAY BE COLLECTED BY PK TILES

  • Your name or Company Name
  • Address
  • Contact details ( Phone, Email)

This information is required in order to provide our customers with the best service in particular for the following reasons:

  • Internal records
  • Updating/altering quotations
  • Fulfilling Orders and deliveries
  • Invoicing and Enquiries

To prevent unathorised access or disclosure we have put in to place suitable physical and electronic procedures.

HOW TO CONTROL YOUR PERSONAL DATA

You may choose to restrict the collection of data in relation to the following

  • Processing payments via Credit/Debit Cards
  • Communication via email

HOW YOU CAN HAVE YOUR DATA UPDATED OR DELETED

To find out what data we hold on you, you can email us on info@pktiles.com or contact us on 053 9121060.  If you wish to have personal data deleted or updated we will honor your request on the basis that it is no longer necessary for services which may effect your order  i.e delivery etc, or not required for any legal or contractual record keeping requirements.

HOW YOUR DATA IS SECURED AND RETAINED

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored.  Personal data is only retained for as long as necessary to provide you with the service required and thereafter for a variety of legitimate legal  or business purposes.  These might include retention periods:

  • Mandated by law, contract or similar
  • Preserving, reserving, defending or enforcing our legal rights
  • To maintain adequate and accurate business and financial records (6 yr rule)

COMPLIANCE WITH LEGAL, REGULATORY AND LAW ENFORCEMENT REQUESTS

We Cooperate with government and law enforcement officials to enforce and comply with the law.  We will disclose any information about you as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process.

To the extent that we are legally permitted, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

 

CONTACT

If you have any questions or concerns about our privacy policy you may contact the office on:

  • Tel: 053 9121060
  • Email: info@pktiles.com
  • PK Tiles, Ardcavan Business Park, Wexford

PK Tiles reserves the right to modify/update this policy at any time.

 

 

 

 

 

 

Notice: Shades & Colours

To enure customer satisfaction, before purchasing from our website we recommend that a sample of the tile you require is sent to you to ensure you get the product you are looking for as batches may vary in colour etc and are also not always true to the photographed image. A photographed image will not always capture 100% the true tones/textures of each product. If you choose to order without seeing a sample of our current batch we cannot except responsibility for any variations. Our aim is to ensure you get the product you are looking for and to make your shopping experience with us a pleasant one.